Bugs happen. The faster you give us the right info, the faster we fix it. Here's how.
Report a bug
- Sidebar > More > Report a Bug, or visit /contact-support
- Include: what page you were on, what you were trying to do, what happened instead, the time it happened (your timezone is fine)
- Attach a screenshot if the bug is visual - the form supports drag-drop attachments
- Hit Submit - first response within 4 hours during business days IST
Use the built-in diagnostic capture
On any page, Cmd/Ctrl + Shift + B opens the bug-report drawer. It auto-captures: the URL you're on, your browser + OS, the last 50 console errors, the last 20 network requests + responses, and your session ID. Fill in 1-2 sentences about what went wrong and send - support gets everything they need without you having to type it.
What's helpful, what isn't
- Helpful: "On the Invoice & AP > Pending tab, clicking the Approve button on invoice INV-2026-091 gave me a red error toast that just said 'try again'. The invoice stayed in pending state."
- Less helpful: "Approving doesn't work."
- Specific URLs, record IDs, exact error messages, time of occurrence - all helpful
- Browser version + OS - the bug-report drawer captures these automatically
If the bug is a security issue (you can see data you shouldn't, you can take an action you shouldn't), DON'T file a regular bug report - email hello@apragya.ai directly. We've got a separate triage path for security so we can act in hours, not days.