Your profile is the public face of you across the tenant. Other users see your name + photo on every record you touch (deals you own, tickets you handled, comments you posted). Keep it current.
Update name + photo
- Top-right avatar > Profile > General tab
- Edit your display name (this is what shows on records, not your login)
- Click the avatar to upload a new photo - PNG or JPG, max 5MB; the platform crops to a square automatically
- Save - changes are immediate
Update email address
- Same Profile > General tab > Email field
- Change the email; a verification email gets sent to the NEW address
- Click the verification link from the new address (valid 24 hours)
- Until verified, your login email stays the old one; the platform shows a pending-change banner
If your tenant uses SSO, you can't change your login email here - SSO controls who you are. Your name and photo can still be edited locally; they just default to whatever your IdP sends on first login.