Skip to main content
Apragya AI
Help Center · Billing & Plans

Add or change your payment method

Cards, ACH, invoice billing - what's supported and how to switch.

Apragya AI supports three payment methods. Most tenants start on credit card; larger ones move to ACH or invoice billing as they scale.

Credit card

  • Sidebar > Admin > Billing > Payment Methods > Add Card
  • Stripe-secured card entry; we don't store the card on our servers
  • All major Visa / Mastercard / Amex; some Discover support varies by region
  • Auto-charges on every billing cycle

ACH / bank transfer (US tenants)

  • Same Payment Methods screen > Add Bank Account
  • Connect via Plaid (instant) or micro-deposits (3-5 business days to verify)
  • Lower fees than card; useful for high-volume tenants
  • ACH-funded plans get a 2% discount off the listed price

Invoice billing (annual plans + Enterprise)

Available on annual contracts above USD 5,000/year. We invoice you 30 days net; you pay by bank transfer or wire. Set up via Sidebar > Admin > Billing > Switch to Invoice Billing (your CSM gets a confirmation request).

If a card payment fails, the platform retries 3 times over 7 days, then puts the tenant in a 14-day read-only grace period before pausing. To avoid this, set up a backup payment method - Payment Methods > Add backup. The platform tries the backup automatically when the primary fails.

Didn't answer your question? Open a support ticket

← All topics
Ask Vippy anything