Patterns, anti-patterns, and lessons from large-scale deployments. The full set of guides in this topic is listed below - new ones land every week.
Best Practices
Patterns, anti-patterns, and lessons from large-scale deployments.
Guides in this topic
- Configuration over code: when to use TenantAppConfigThe platform's first design principle. What goes in tenant config, what doesn't, and how to keep your customisations from rotting.
- Cost control with AI Credits: budgets, alerts, top-upsThe org pool + per-user allocations model, realistic budget patterns, and the four common cost traps tenants hit at scale.
- When agents are the right answer (and when they're not)Good fits, bad fits, and the hybrid pattern that works best. The four questions to ask before reaching for an agent.
- Debugging an agent run end-to-endReading the trace, finding the failing node, reproducing the failure in a test, and the five most common failure modes.
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